Advisory Board Member Profile
VP of Operations
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience
Akwasi brings over fifteen years of experience in Operations, Customer Success, Digital Transformation and margin improvements across startups and large organizations like LevaData, Cisco, IBM, and the Alabama Department of Transportation.
He’s passionate about building high-performance teams, which for his Operations team means relentlessly pursuing the highest metrics of value creation and delight for customers.
Akwasi holds an MBA from University of Minnesota and B.S. in Computer Science from Alabama State University.