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Advisory Board Member Profile


Hector Pelayo

Group Director - Client Executive, Air Force & Space Force
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Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Principles of Customer ​Relationship Building
HECTOR PELAYO
EXECUTIVE DIRECTOR - AT&T Government Solutions, Inc.

Hector leads AT&T’s organization serving clients across the United States Air Force, Space Force, and Strategic Defense. Hector’s goal is to help clients achieve ‘The Art of the Possible’ as it relates to end-to-end Digital Transformation and Innovation via AT&T solutions and services. In today’s environment, our defense and national security professionals must possess cognitive superiority in both garrison and in the battlefield. He believes this is achieved through various means, to include having a distinct technological advantage. 

Prior to joining the civilian side of the Defense Industry, Hector served in the Army's 82nd Airborne Division and US Army Special Operations Command’s, Special Missions Unit (SMU). He had the opportunity to serve the greatest country on Earth and gain a unique skillset in leadership, tactics, and strategy that impact virtually every aspect of his life today. 

Hector earned a BA in management from America Military University, an MBA from Pepperdine University’s Executive program, and completed Executive Education at the University of Southern California's Marshall School of Business. 

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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Manager
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • The CX@UCI Difference
    • Our Instructors
    • UCI Academic Overview
    • About Zschool
  • Register & Pay
    • Register Now
    • Pay Now
  • Individuals
    • CX Curriculum
    • Online Program
    • In-Classroom Program
    • Program FAQ's
  • Contact Our Team
  • Corporate
    • Custom Programs
    • Corporate Program FAQ
    • CX Maturity Assessment
  • Testimonials