Advisory Board Member Profile
Vice President of Customer Experience
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
Ex-cofounder, CTO, Customer Experience enthusiast and lifelong learner. Jared's interest in CX started very early in his career where he realized that it wasn't product or price but the customer experience that was the only consistently true differentiator no matter what the industry. Over the past 15 years he has evangelized CX best practices to small businesses, nonprofits, and entrepreneurs through his consultancy and roles with startups.
He is currently acting as a CX force multiplier and customer advocate for thousands of entrepreneurs and business owners as Vice President of Customer Experience at Kajabi.