Advisory Board Member Profile
Former global SVP Market Making
Areas of Expertise
Customer Experience Strategy, Customer Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
More than 35 years experience in technical and customer focused roles with national and international real estate and construction companies. Former Chief Strategy and Markets Officer for Skanska USA Building, and Group SVP, Market Naking for Skanska AB. Responsible for Sales, Marketing, Strategic Planning, and National and Global Account Management programs.
Almost 30 years experience teaching as adjunct professor with Florida Internationsl Univerdity and Georgetown University in real estate and construction management curriculums. Graduate of Virginia Tech (BS), Nova Southeastern University (MBA) and Executive leadership programs at IMD.