Advisory Board Member Profile
Director of Customer Service
Areas of Expertise
Customer Experience Strategy,Your Customers, Their Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer Relationship Building,Customer Experience Functional Alignment,Accelerate & Improve Decisions with Data,Customer Experience
Marty Krikorian is the Director of Customer Service for Niagara Bottling. In this role, he drives transformative change in the field by focusing on people, process, and technology to provide world-class service to the CPG realm. Leveraging his 18 years of customer facing experience, Marty has created an environment that views the supplier and retailer relationship as a partnership. One that employs creative supply chain solutions to solve any and all operational inefficiencies while driving out unnecessary costs.
Prior to joining Niagara Bottling, Marty worked in a variety of roles in the boating industry. He holds a B.S. in Business Administration from Fresno State and a MBA from the University of California Irvine.