Advisory Board Member Profile
Hana Financial, Inc.
First Vice President of Customer Success and Operations
Areas of Expertise
Customer First Culture, Customer Experience Functional Alignment, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
ONIAS NATHEN BISHOP
Nathen was the First Vice President Director of Operations for the Transportation portfolio at Hana Financial, Inc. He planned and executed the launch of the Hana Transportation Factoring Division. During his tenure, he established and optimized departmental processes for client services, credit, underwriting, account management, collections departments.
Nathen brings over fifteen years of corporate management experience in both consumer finance and customer service to this advisory role. He has spearheaded go-to-market product strategies and transformed entire operations departments. By working closely with diverse stakeholders from external vendors to executive decision-makers, he has gained a reputation for providing valuable, detail-oriented solutions and recommendations. Before Hana Financial, he served in a leadership capacity at organizations such as eCapital LLC and FedEx Ground.
He is a member of the Team Building for Success Alumni Club, The Professionals Club (TPC) and the ACLU.
He enjoys weekend trips to the mountains with his rescued dog Sawyer and the occasional game of slow pitch softball.