Advisory Board Member Profile
Areas of Expertise
Customer Experience Strategy, Customer First Culture, Principles of Customer Relationship Building, Customer Experience in your Organization-Navigating Politics of Change
Scott Julien, CCM, CCE
Scott Julien has spent three decades honing his leadership and operating expertise at America’s finest private clubs. His career path began at Cherokee Town and Country Club in Atlanta, Georgia (America’s #1 rated Platinum Country Club) and wove through 3 elite clubs in Oregon: Eugene Country Club, Waverley Country Club and The Town Club. After 5 years at the helm of Thunderbird Country Club in Rancho Mirage, he is excited to begin his new role as the General Manager/COO at The Santaluz Club in San Diego.
His leadership philosophy is anchored in an expertise of Southern Hospitality; where service is honorable and defined by visibility, a sense of urgency, a desire and ability in all staff to be excellent and understanding that great service is about people. Scott firmly believes that excellence does not happen by chance and only happens by design.
Scott has served on numerous national, state and local boards and committees throughout his career; including the Platinum Clubs of America Advisory Board, Club Management Association of America CMI Member and CMAA Oregon Chapter Board President, Vice President and Education Foundation Chair, Lane Community College Culinary Advisory Committee Chair and Lane Workforce Partnership Board of Directors Youth Council Chair.