Advisory Board Member Profile
Harbor Regional Center
Areas of Expertise
Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building
Susan Methven is currently a Client Services Manager at Harbor Regional Center leading, motivating and inspiring a team of case managers who directly engage with and manage over 750 clients with developmental disabilities around southern Los Angeles County. For nearly 20 years, Susan has been an advocate for these individuals, holding chair positions and educating others associated with the developmental services field on risk management, trends, communication styles and best practices. Susan’s passion for enabling individuals with developmental disabilities has led her to educate others on how they can improve their clients engagement and experience.
Susan holds a bachelor of science degree in psychology from Pennsylvania State University and a masters degree in rehabilitation counseling from Texas Tech University.