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Advisory Board Member Profile


Diane Gubran

AmeriHome Mortgage Company
Senior Vice President

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Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture
Diane Gubran – Senior Vice President Servicing QC and Compliance Officer, AmeriHome Mortgage Company

Diane Gubran is a mortgage financing / servicing professional with over 30 years of diverse experience including master servicing, audit, compliance and quality control, technology, project management and housing counseling.  In her role at AmeriHome, Diane is responsible for the overall creation, execution and ongoing maintenance of AmeriHome’s Servicing Quality Control program. Diane has been employed with AmeriHome in this capacity since April 2015.

Prior to her tenure with AmeriHome, Diane was responsible for Ocwen Master Servicing’s Servicer Management department, and prior to this, she was employed by Residential Funding Company, Homeownership Preservation Foundation, Countrywide Bank and Freddie Mac, where her responsibilities included program management, Seller/Servicer due diligence and audits, quality audits of HUD-approved housing counseling agencies, and technology systems portfolio management.    

Diane earned a Bachelor’s of Interdisciplinary Studies (BIS) in Organizational Studies from Arizona State University, and a Certificate of Completion from Villanova University in Lean Six Sigma.

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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team