Advisory Board Member Profile
Disney California Adventure Park West
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Since beginning his career with the Walt Disney Company as a Jungle Cruise Skipper during the 1992 Fall College Program, Gary has had a variety of roles at the Disneyland Resort: Restaurant Manager, opening project team for Disney California Adventure; Manager, Training and Development; and Operations Manager for Food and Beverage Business Solutions. He has served as Director, Disneyland Resort Hotels Food & Beverage; Director, Theme Parks Food & Beverage; and as General Manager, Food & Beverage Operations for Disneyland and Director, Food & Beverage and Merchandise Experience Integration for the Disneyland Resort.
He has also worked internationally as Director, Food & Beverage for the Tokyo Disney Resort, providing strategic input to Oriental Land Company, who manages all operations at the Tokyo Disney Resort.
Today, as General Manager, Disney California Adventure Park West, he oversees all operations for the Pixar Pier and Paradise Gardens Park regions of the theme park including Attractions, Retail, Food & Beverage, Guest Show operations, as well as Outdoor Vending, Park Banquet and Festival events for both Disneyland and Disney California Adventure Park. In addition, Gary leads the Disneyland Resort’s College Internship program.
Gary currently serves as 2nd Vice Chairman on the Board of Directors for the California Restaurant Association and has served on the Board of Directors for several local community organizations including the Second Harvest Food Bank of Orange County, and the Executive Advisory Board for the Hospitality Management program at CSU Long Beach. Gary graduated cum laude from the Northern Arizona University School of Hotel and Restaurant Management.