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Advisory Board Member Profile


Heather Layland

PatientPop Inc.
Customer Success Manager
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Areas of Expertise
Customer-Focused Innovation, Customer First Culture, Customer Experience in your Organization-Navigating Politics of Change
Heather is a Customer Success professional with a demonstrated history of excellent support in the government, nonprofit and healthcare technology sectors. She has focused her career managing the customer experience in large well-established organizations, mid sized companies and start up environments.

She is an expert on navigating the growing pains of a new company and pivoting the customer experience quickly in unexpected times of change.

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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team