Advisory Board Member Profile
LA Care Health Plan
Senior Director, Customer Solution Center
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation
Currently operating as the Senior Director, Customer Solution Center for L.A. Care Health Plan. L.A. Care Health Plan provide health coverage for the most vulnerable residents of Los Angeles County. L.A. Care also engages with the community and works in partnership with others to elevate health care for all LA County residents. Prior to L.A. Care, Jackie served as a member of the JPMorgan Chase legal team and worked as an attorney at Morgan Lewis & Bockius LLP.
Jackie has a Bachelor's Degree in Computer Engineering from the University of Pennsylvania and a Juris Doctorate Degree from the Georgetown University Law Center.