Advisory Board Member Profile
Vice President, Client & Product Support
Areas of Expertise
Customer First Culture, Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change
Linda Hanson is the Vice President of Client & Product Support at CU Direct, a leading lending technology solutions provider for financial institutions and auto dealers nationwide. She leads a team of talented software support analysts dedicated to adding value to every client interaction. Linda began her career at a highly customer-centric financial institution in Orange County, CA where she developed her focus on customer service and experience.
Over a wide variety of operational and leadership positions, she honed her skills of driving a customer-centric approach throughout the organization, developing cross-functional alignment and driving change. Linda holds a Bachelor of Science in Organizational Behavior from the University of San Francisco.