Advisory Board Member Profile
Maskura Hilmi
Client Success Manager, Enterprise Accounts
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment
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Maskura is a Client Success Manager at Degreed, an education technology company based in Northern California, and works from her home office in Los Angeles, CA. She partners with global organizations in creating a culture where learning in the flow of work becomes a habit, where employees have a platform to develop their skills and companies can identify talent through those skills and match them to opportunities.
Maskura has over ten years of experience in Client Success and Account Management, especially in the startup world, where she's also been a part of developing the Customer Success team. She is passionate about educating others on how technology can play a crucial role in helping people and businesses thrive and make space to do more meaningful work. She enjoys getting to know her clients on a personal level and building the trust that is so necessary to achieve success. In addition to her work, Maskura loves spending quality time with her family and friends, reading books, exploring cultures, people and amazing food from all over the world. She's also passionate about health and fitness and you can find her doing a workout class, practicing yoga, at the gym or outside in nature on her free time. |