Advisory Board Member Profile
Director, Operations (Air and Ocean)
Areas of Expertise
Customer First Culture
As a self-confessed "Freight Geek", Michelle King has spent more than 25 years learning and working in all parts of the supply chain. Her current role as Director of Operations, for Mainfreight Americas Air and Ocean Division, has her working to ensure all team members have the skills they require to assure Operational Excellence.
Michelle does this by providing coaching to leaders within the business, making certain that they gain the skills needed to create efficient team-driven processes and a customer centric culture. The pairing of great processes with a drive to always do what is best for the customer, is the key to customer satisfaction and long term profitability.