Advisory Board Member Profile
Mijung W Lombardi
Horizon Community Bank
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Principles of Customer Relationship Building, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
I have been in financial industry for about 3 decades, mostly in Denver, Colorado and spent some time in Seattle, WA and Portland, OR market before moving to Fort Mohave, AZ as a market manager in late 2017 to represent tri state from Needles, CA, Arizona to Laughlin NV. Since taking on this role, Horizon Comm. Bank have more than doubled in assets. I credit my success to my exceptional above and beyond customer service as well as skills of building lasting life long relationships with customers, centers of influence and business associates/co-workers/colleagues.
I am very deeply involved in my community where I live and work, mostly involve myself in children's education including being a member of scholarship committee with many service organizations in tri state as well as being on the board and executive board with middle school, Boys and Girls Club of Colorado River, Rotary International to name a few. If I can make an impact on ONE, it'll be a success whether it's financially, professionally or personally, that is the reason I have agreed to serve on the board, the subject that is near and dear to my heart - Customer Experience.