CUSTOMER EXPERIENCE AT UCI
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Advisory Board Member Profile


Mike McLellan

Chief Executive Officer
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Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Accelerate & Improve Decisions with Data
Mike is the CEO of Parlay Solutions, a new supply chain venture for the gaming industry created by Caesars Entertainment and Foodbuy.  Mike was the service leader for 3 of the country's largest casino resorts where he helped 5,000 employees combine analytics and operational best practices to delight guests and achieve record results. 

Mike is passionate about CX from his diverse experiences in operations, strategy, finance, supply chain, HR, technology, sales and marketing.




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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team