Advisory Board Member Profile
District Security, Health & Safety and Service Provider Manager
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture
A thirty-year veteran of the global logistics industry, Expeditors’ Norm Gibson has held management positions with several companies, in customer facing roles, as well as his current role in charge of Service Provider Management for Southern California. His experience includes stints in general management, account management, sales, training and career development, along with serving as the instructor for UC Riverside Extension’s global logistics course.
Global logistics is, of course, a service industry where the customer experience is a key differentiator that distinguishes industry leaders from the rest of the pack. Norm spent the first nine years of his career with Expeditors before rejoining the company in 2016. More information on Expeditors can be found at expeditors.com.