Advisory Board Member Profile
Quintus CarstensVice President of Operations
Coupang, Inc (NYSE: CPNG) 
Areas of Expertise
Customer First Culture, Accelerate & Improve Decisions with Data
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Based in Seoul, South Korea, Quintus serves as the Vice President of Operations for the South Korean e-commerce giant, Coupang (NYSE: CPNG). Coupang’s mission is to create a world in which our customers ask, ‘How did I ever live without Coupang?’ Powered by innovative technology and operations, Coupang has set out to transform the customer
experience journey – from revolutionizing last mile delivery to rethinking how customers search and discover on a truly mobile platform. Coupang has been named one of the ‘50 Smartest Companies in the World’ by MIT Technology Review and is one of Forbes magazine’s ‘30 Global Game Changers’. In his most recent role prior to joining Coupang, Quintus served as VP of North America Fulfillment at instant needs unicorn startup Gopuff ($15B valuation), where he was responsible for the North American micro-fulfillment network comprising 350+ micro-fulfillment centers, MFC Launch and Central Operations, including Central Monitoring, Network Event Support, Labor Capacity Planning, Process Engineering, Learning and Special Projects. Quintus previously held roles with companies such as Amazon.com, Inc. (AMZN) in the US and Canada as well as Beyond Meat, Inc. (BYND). At Beyond Meat, Quintus served as the Vice President of Commercialization responsible for the global commercialization of Beyond Meat’s innovative plant- based meat products from late-stage feasibility to fully scaled commercialized products. At Amazon, Quintus served as Regional Director, responsible for the US inbound supply chain and the Western US IXD operations. Prior to this assignment, Quintus held progressive roles at Amazon as Director of Operations for the largest IXD operation globally in the Amazon network, and General Manager, Canadian Fulfillment Operations. During his tenure at Amazon, he can be credited with multiple large- scale, high complexity business turnarounds of distressed operations, as well as leading numerous successful network expansion initiatives and launches. Prior to joining Amazon in the US, Quintus was General Manager, Consumer and Retail at DHL Supply Chain, Australia. As an accomplished business professional, Quintus brings global acumen from living and working in South Korea, USA, Australia, Canada, and South Africa. His curiosity and commitment to lifelong learning are evident through his continued studies at The University of Sydney Business School, where he lived and studied at various global business schools in Australia, UK, USA, India, and France as part of his Global Executive MBA; the Sauder School of Business in Canada; the University of Stellenbosch Business School in South Africa, and various other certifications.
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