CUSTOMER EXPERIENCE AT UCI
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Advisory Board Member Profile


Yvonne Rodriguez

APM Terminals
Customer Care Manager
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Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer First Culture, Customer Experience Functional Alignment
U.S. Marine Corps veteran leveraging several years of customer service experience with both scientific consulting agencies and maritime terminal operations. University of San Francisco alum, Master of Public Administration. Enjoys weightlifting, car shows and sightseeing.






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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team