Advisory Board Member Profile
Sally Ly
KIA
Sr. Customer Satisfaction Manager 
Areas of Expertise
Customer Experience Strategy, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
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Senior Customer Satisfaction Manager within the automotive industry, managing programs and projects as it relates to service satisfaction and VOC. Degrees obtained: MA in History and MBA. Certification: PMP.
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