CUSTOMER EXPERIENCE AT UCI
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Advisory Board Member Profile


Sally Ly

KIA
Sr. Customer Satisfaction Manager

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Areas of Expertise
Customer Experience Strategy, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Senior Customer Satisfaction Manager within the automotive industry, managing programs and projects as it relates to service satisfaction and VOC.  Degrees obtained: MA in History and MBA.  Certification: PMP.





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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team