Advisory Board Member Profile
Game Show Network
Vice President, Information Technology
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Customer Experience and Change Management
Steve Cheatham is a C-level IT executive with over 20 years of technology, business and operations management experience. Currently, Steve is the CIO and Vice President of Information Technology at Game Show Network TV in Santa Monica, California where he provides leadership for development of innovative, robust, and secure information technology solutions with a customer-first mindset. His specialty is technology and customer experience organization turnaround and has worked in the media and broadcast, government, industrial manufacturing and preemployment services industries.
Steve is also an adjunct professor at his alma mater where he teaches graduate-level information technology, security and organizational change courses which focus on managing technology and change with a customer-centric focus.
Steve believes that an ultimate customer experience sets up all departments (both service-related and not) for significant success.