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Advisory Board Member Profile


Steve Loyka

AARP
Director of Strategy, AARP Experience

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Areas of Expertise
Customer Experience Strategy, Customer First Culture, Customer Experience and Change Management
Certified CX Professional (CCXP) and Strategy, Organizational Effectiveness and Change Management Leader with a Public Policy background and proven record of enabling C-level executives to effectively plan for and execute within an increasingly disrupted marketplace and associated regulatory environment.

More than fifteen years of experience cultivating lasting relationships and inspiring high-performing teams, scoping and managing change initiatives, and advancing insight-driven policy and strategy in both public and private sectors.

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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team