Advisory Board Member Profile
Sr. Manager Revenue Operations
Areas of Expertise
Customer Experience Strategy,Your Customers, Their Journey,Customer-Focused Innovation,Customer First Culture,Principles of Customer Relationship Building,Customer Experience Functional Alignment,Accelerate & Improve Decisions with Data,Customer Experience in your Organization-Navigating Politics of Change
Tana Jackson is an energetic tech-savvy thought leader with a knack for operational efficiency, data & reporting nerd, empathetic people manager, and customer-centric mindset. She has a passion for people, processes, and technology. She helps companies create sustainable advantages through process improvement strategies leading to increased revenue. She is an authority on leading successful, high-achieving teams and driving operational efficiencies to promote excellence in customer-facing initiatives.
With over 10 years of experience in the Healthcare industry, Tana made the move to be part of the technology boom in 2019. She believes in building a team culture that focuses on continuous improvement while investing in her employees through on-going learning and education. She believes this is the healthiest path to success and customer satisfaction for a company. She has a passion for driving results through employee engagement and empowerment; while leading by example on a daily basis.
Today, Tana is the Senior Manager of Revenue Operations with Quantum Metric. She is tasked with leveraging cross functional operational teams to support and sustain overall revenue growth. With strong collaborative team building skills and operational excellence, her team strives to deliver a world class customer experience.
In her spare time, Tana continues to stay busy running her art business, enjoying her family and has a pug puppy who regularly enjoys her zoom meetings. She holds a Bachelor of Science in Business from Western Governors University and is currently working on her MBA.