Advisory Board Member Profile
Vice President, Enterprise Program Management
Areas of Expertise
Customer First Culture, Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change
Francis Cheung is a technology leader who brings an innovative and customer focused approach to delivering solutions to enable revenue and operating efficiency goals. He specializes in leading teams to deliver transformational change at companies such as DirecTV, Ingram Micro, Warner Bros., and Accenture.
Francis is currently Vice President, Program Management and Operations at OceanX LLC, a leader in helping brands with direct-to-consumer (DTC) solutions across ecommerce to warehouse fulfillment where is a strategic business enabling partner and leads a portfolio of programs to deliver customer focused tools and process improvements.
Francis holds an MBA from UCLA and a Bachelor’s of Science in Computer Science from UC Santa Barbara, as well as technical certifications such as Project Management Professional (PMP) and Certified Scrum Master (CSM).
Francis resides in Southern California with his wife and 2 children.