Welcome to the UCI, Division of Continuing Education Customer Experience Program
Good customer experience drives customer loyalty, and customer loyalty correlates with increased revenues. Executing a best in class customer experience requires skill and dedication. The Customer Experience Certificate Program at the UCI, Division of Continuing Education, will help you to develop and hone those skills. Learn to understand the psychological aspect of your customers' experiences to generate deeper customer insights. Learn and integrate strategies and methodologies to measure, evaluate, and improve the customer experience throughout your organization. Our CX Certificate program is designed by industry experts and thought leaders, for professionals. Classes are fast-paced with hands-on activities that result in deliverables you can take back to your company and apply immediately. Enroll today.
UCI, DCE Customer Experience Certificate Programs
Why Customer Experience at UCI?Customer Experience is a strategy for sustaining a competitive advantage. You aspire to stand out from the competition. Reaching this level of dexterity may have seemed out of your grasp - until now. Join us at UCI, Division of Continuing Education.
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The CurriculumThe Customer Experience Certificate Program at UCI, Division of Continuing Education, is offered as a hands-on, four-day immersion program or an eight-week online program. You learn to apply principles that drive Customer Experience innovation. Use techniques developed by top companies, while Customer Experience experts guide you through every step.
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