Welcome to the UCI, Division of Continuing Education Customer Experience Program
in partnership with Zschool
Good customer experience drives loyalty, and loyalty correlates with increased revenues. Executing a best-in-class customer experience requires skill and dedication. The Customer Experience Certificate Program at the UCI, Division of Continuing Education will help you develop and hone these skills. Classes are self-paced with hands-on activities that result in deliverables you can take back to your company and apply immediately. Enroll today.
UCI, DCE Customer Experience Certificate Program
Online Program ($4,995)
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The InstructorsOur CX Certificate program is designed for professionals by industry leaders. Use techniques developed by top companies while Customer Experience experts guide you through every step.
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The CurriculumExplore the psychological aspect of your customers' experiences to generate deeper insights. Integrate strategies and methodologies to measure, evaluate, and improve the customer experience throughout your organization.
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What others are saying...
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There's all the examples and materials I've gone through like a good portion of the program myself, I found it really valuable just in setting a framework of thinking. - Breene Murphy, Strategy Marketing It's a great way to keep you on your toes, learn new trends and really come up with topics that you can talk to your team about or talk to your colleagues on the advisory board about as well.
- Polly Neves, Executive VP of Marketing I knew that this was a once-in-a-lifetime opportunity. I've been extremely impressed with the relevant content of the Customer Experience Program curriculum. As I went through each of customer experience modules I found myself challenged differently about the customer experience.
- Peter McGarahan, Senior Director |
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Quotes from our program experience surveys:
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