Customer Experience
Advisory Member

Alice Sherman

Active Term: 

Areas of Expertise

• Customer Experience Strategy
  
• Customer-Focused Innovation
  
• Customer First Culture

Vice President

HVS Executive Search

Alice Sherman is a Vice President at HVS Executive Search specializing in senior level search advisory and consulting in the hospitality, restaurant, and real estate industries. Alice brings her extensive operations background in fine dining, high-volume restaurants and luxury boutique hotels to HVS. After graduating from the University of Miami, Alice served as Public Relations Liaison for a Miami based hospitality and food & beverage PR firm, where she developed and communicated brand positioning and media messaging for hotel and restaurant clients.

She proceeded to specialize in restaurant openings and management, where she was responsible for the recruiting, hiring, and training of restaurant managers and service staff, as well as the development of best practice recruitment and training programs. Alice brings a proven track record of personnel and brand management, as well as a depth of knowledge in customer service, real estate, and hotel and restaurant operations and openings.

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