Customer Experience
Advisory Member

Ayumi Sawada

Active Term: 

Areas of Expertise

• Customer Experience Strategy
• Your Customers, Their Journey
• Customer-Focused Innovation
• Customer First Culture

Vice President of Marketing and Technology

OPTiM Corporation

Ayumi Sawada has strong visionary leadership to create essential, simplified and cross functional resolutions based upon analysis on common, complex and borderless industrial issues. She provides customer centric solutions filling gaps between Business and IT by transforming to the next level in the customer her combining technical and business oriented expertise. She analyses the fact including hidden problems and setup the realistic solutions by presenting the roadmap to the customer utilizing consulting skills and enabler power to execute the ideal goal.

As of current, Ayumi focuses on AI/IoT solutions at OPTiM and will bring AI/IoT to elevate production solutions to any enterprises globally. Prior to OPTiM, she worked in NTT America and i2 Technologies (JDA) in USA, and worked in a Japanese company resulting in over 10 products and 3 contracts generating over $1 million sales revenue by researching and evaluating new software business development opportunities, including 3D object database to expand into Japan from US.

She likes travelling internationally meeting people in the world and would like to bring happier effects in the world.

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