Customer Experience
Advisory Member

Ian Willetts

Active Term: 

Areas of Expertise

• Customer Experience Strategy
• Customer-Focused Innovation
• Customer First Culture
  
• Principles of Customer ​Relationship Building

Vice President Process & Simulation

AVEVA

Dr. Ian Willetts, is Vice President, Process and Simulation at AVEVA. He is responsible for the global management of the Design, Simulation and Training business within AVEVA including R&D, Product Management, Services and all other aspects of the business. Ian has thirty years experience applying process simulation and optimization solutions in the process industries. 

Ian is an established industry thought leader who has published dozens of articles in industry leading publications over the years. Ian graduated from Oxford University in the United Kingdom with a PhD in Engineering Science and recently returned after many years to complete his MBA at the Said Business School, Oxford University.

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