Advisory Board Member Profile
Jo Anne Wingate
PSI Services LLC
Senior Director Client Services
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience in your Organization-Navigating Politics of Change
An experienced professional with a career spanning 25 years in capacities including Call Center Management, Vice President of Account Management and Clients Services; currently Senior Director of Client Services for PSI Services LLC with its headquarters in Glendale, California. Client base spans governmental licensure agencies as well as certification, IT and education. Forward thinking; always looking for best practices in improving the service offerings to our clients as well as our candidates who are utilizing our services.
BSBA degree from Kaplan University in Business Administration with an emphasis on Human Resource Management.
Married with a blended family of 4 children, 8 grandchildren and 3 great-grandchildren. Residing in Englewood, Colorado with my husband, a dog and a cat.