Advisory Board Member Profile
Director of Marketing Operations
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
Jocelyn oversees Marketing Operations and CX teams at iHerb, a global international eCommerce site.
Before iHerb, Jocelyn spent time at global companies such as Toshiba and Toyota managing customer facing content and digital asset management. She also has her PMP and CSM certificates.