Advisory Board Member Profile
Jocelyn TsaiiHerb
Director of Marketing Operations 
Areas of Expertise
Customer Experience Strategy, Customer-Focused Innovation, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
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Jocelyn oversees Marketing Operations and CX teams at iHerb, a global international eCommerce site.
Before iHerb, Jocelyn spent time at global companies such as Toshiba and Toyota managing customer facing content and digital asset management. She also has her PMP and CSM certificates.
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