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Advisory Board Member Profile


Rafael Castaneda

CBD College
Dean of Education/Chief Academic Officer
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Areas of Expertise
Customer Experience Strategy, Customer Journey;Customer-Focused Innovation, Customer First Culture, Principles of Customer Relationship Building, Customer Experience Functional Alignment, Customer Experience Analytics, Customer Experience and Change Management
Rafael Castaneda has been in the higher education space since 2001 and holds a B.A. in Political Theory and an M.Ed. in Leadership of Educational Institutions. Castaneda has held numerous executive leadership roles that required a high level of stakeholder interface.

He is the Dean of Education at Community Based Education and Development (CBD) College.

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Location

2372 Morse  Ave   #903
Irvine, CA 92614

Contact Information

Tiffany Craft - Program Director
craftt@uci.edu

(949) 954-3239
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  • Home
  • About
    • Program FAQ's
    • Corporate Programs >
      • Custom Programs
      • Corporate Program FAQ
      • CX Maturity Assessment
    • Testimonial >
      • Testimonials
    • About Zschool
  • Program Information
    • Our Instructors
    • CX Curriculum
  • Register & Pay
    • Register Now
    • Pay Now
    • Financing
  • Contact Our Team