Advisory Board Member Profile
Sr. HR DLS Case Manager
Areas of Expertise
Customer Experience Strategy, Your Customers, Their Journey, Customer-Focused Innovation, Customer First Culture, Accelerate & Improve Decisions with Data, Customer Experience in your Organization-Navigating Politics of Change
I am a driven and hardworking human resource and healthcare professional within the absence, disability management and life services and public administration background. I have an academic knowledge of public procurement, public policy, project management, and contract administration. Along with being able to emphasize systems engineering and financial management of health organizations, health services research, economics, politics and legal aspects of health systems, and program planning and evaluations in this ever- changing, highly technological & multicultural world with customer experience .
I have a wide variety of experience in STD, LTD, FMLA, Statutory Disability, ERISA and all aspects of disability and insurance with various clients. A self-motivated individual with result oriented personality who can work very well under pressure.