The Customer Experience at UCI, Division of Continuing Education Difference

The Customer Experience Certificate Program at the University of California, Irvine represents a unique opportunity to learn the skills and tools required to improve your company’s customer experience. You’ll work as part of a designated team to collaborate on real-world issues facing today’s organizations. The program instructors are noted authors and C-Level executives in the CX space. They help make challenging material easy to understand. You’ll learn how best-in-class firms use customer-centric methodologies to drive customer engagement from professional subject-matter-experts.

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Engaging & Fun

Our instructors are selected for their expertise and ability to engage and inspire. Presentations are interspersed with hands-on activities to encourage interaction and collaboration.

Business OUTCOMES

Everything we do is to help you become better at your job and to help your firm achieve ROI. We make it easy to gain practical skills and knowledge that is immediately applicable.