Customer Experience
Advisory Member

Tracey Virtue

Active Term: 

Areas of Expertise

• Customer Experience Strategy
• Customer-Focused Innovation
• Customer First Culture
• Accelerate & Improve Decisions with Data

Chief Customer Success Officer

NEOGOV

As the first Chief Customer Success Officer at NEOGOV and current President of NEOGOV’s Additional Brands (High Line Software), Tracey Virtue is a results-oriented, customer-focused executive with a rich history of increasing profitability, improving customer satisfaction, and creating highly effective company cultures.

An effective communicator and leader, Tracey brings together diverse, cross-functional teams to drive innovation for growth and operational scale for strong ROI.

Tracey earned her MBA from UCLA (University of California, Los Angeles) where she returned to teach Management Communications to hundreds of MBA students.

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